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Terms of Service

Last updated: March 2026

Welcome to Atipico Hotels. These Terms of Service govern your use of our website www.atipicohotels.com and the accommodation services provided by our properties. By accessing our website or making a reservation, you agree to be bound by these terms.

Atipico Hotels is operated by Habyt Group (CIF: B88375035), with registered address at Calle Alcala 164, 28028 Madrid, Spain.

1. Scope and Acceptance

These Terms of Service apply to all visitors, guests, and users of our website and accommodation services. By using our website, making a reservation, or staying at any Atipico Hotels property, you acknowledge that you have read, understood, and agree to these terms.

We reserve the right to update these terms at any time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after any changes constitutes acceptance of the updated terms.

2. Service Description

Atipico Hotels operates boutique accommodation properties in Spain. Our services include:

  • Short-term and medium-term guest accommodation
  • Online reservation and booking services
  • Guest amenities and concierge assistance
  • Related hospitality services as described on our website

The information, photographs, and descriptions on our website are provided in good faith and are intended to give an accurate representation of our properties. However, minor variations may exist between the website content and the actual property.

3. Reservations and Booking Conditions

3.1 Making a Reservation

Reservations can be made through our website, by email, or through authorised third-party booking platforms. A reservation is confirmed only when you receive a written confirmation (by email) from Atipico Hotels or the booking platform, along with a valid booking reference number.

3.2 Guest Requirements

To make a reservation, you must be at least 18 years of age and have the legal capacity to enter into a binding agreement. The person making the reservation is responsible for ensuring the accuracy of all information provided.

3.3 Group Bookings

For group reservations (3 or more rooms), special conditions may apply. Please contact us directly at madrid@atipicohotels.com for group booking enquiries.

4. Prices and Payment

4.1 Pricing

All prices displayed on our website are per room, per night and include applicable taxes (IVA) unless otherwise stated. Prices are subject to change without notice, but confirmed reservations will be honoured at the price shown at the time of booking.

4.2 Payment Methods

We accept major credit and debit cards (Visa, Mastercard, American Express). Payment may be required at the time of booking or at check-in, depending on the rate and conditions selected.

4.3 Additional Charges

Additional services (minibar, parking, late check-out, etc.) will be charged separately. Any applicable tourist tax required by local regulations will be collected at the property during your stay.

5. Cancellation and Modification Policy

5.1 Standard Cancellation Policy

Free cancellation is available up to 48 hours before the check-in date, unless a different cancellation policy is stated at the time of booking. Cancellations made within 48 hours of the check-in date may be subject to a charge equivalent to the first night's stay.

5.2 Non-Refundable Rates

Certain promotional or discounted rates may be non-refundable. The specific cancellation conditions for these rates will be clearly indicated during the booking process.

5.3 Modifications

Reservation modifications (dates, room type, number of guests) are subject to availability and may result in a price adjustment. Please contact us as early as possible to request changes.

5.4 No-Shows

If you do not arrive on your scheduled check-in date without prior notice, the full cost of the first night (or the entire stay for non-refundable bookings) may be charged, and the remaining nights may be cancelled.

6. Check-in and Check-out

  • Check-in: From 15:00 onwards
  • Check-out: By 11:00

Early check-in and late check-out are subject to availability and may incur an additional charge. Please contact the property in advance if you require flexible timing.

At check-in, all guests are required to present a valid government-issued photo identification (passport or national ID card) in compliance with Spanish law (Royal Decree 933/2021 on traveller registration).

7. Guest Responsibilities and House Rules

Guests are expected to:

  • Treat the property, its furnishings, and equipment with care
  • Respect the comfort and privacy of other guests
  • Observe quiet hours (typically 22:00 to 08:00)
  • Comply with the specific house rules of each property, which will be provided at check-in
  • Not smoke inside the property (designated outdoor areas may be available)
  • Not bring pets unless the property is explicitly designated as pet-friendly

Guests will be held liable for any damage to the property or its contents caused during their stay. Atipico Hotels reserves the right to charge the guest's payment method for the cost of repair or replacement.

8. Liability

8.1 Limitation of Liability

Atipico Hotels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, except where required by applicable law.

8.2 Force Majeure

Atipico Hotels is not responsible for failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, strikes, or other force majeure events.

8.3 Valuables

Atipico Hotels is not responsible for the loss or theft of personal belongings or valuables left in rooms or common areas. Guests are advised to use in-room safes where available.

9. Intellectual Property

All content on the Atipico Hotels website — including text, images, logos, graphic design, photographs, videos, and software — is the property of Habyt Group or its licensors and is protected by Spanish and international intellectual property laws.

You may not reproduce, distribute, modify, or publicly display any content from our website without prior written authorisation from Atipico Hotels.

10. Data Protection

Your personal data is processed in accordance with our Privacy Policy, which complies with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). For information about cookies and tracking technologies, please see our Cookie Settings page.

11. Complaints and Dispute Resolution

If you are dissatisfied with any aspect of your stay or our services, please contact us at madrid@atipicohotels.com so we can address your concern promptly.

In accordance with Regulation (EU) No 524/2013, we inform you that the European Commission provides an Online Dispute Resolution (ODR) platform, accessible at ec.europa.eu/consumers/odr.

12. Applicable Law and Jurisdiction

These Terms of Service are governed by the laws of Spain. Any disputes arising from these terms or related to the services provided by Atipico Hotels shall be subject to the jurisdiction of the courts of Madrid, Spain, except where mandatory consumer protection laws provide otherwise.


13. Contact

For any questions regarding these Terms of Service, please contact us:

  • Company: Habyt Group (CIF: B88375035)
  • Address: Calle Alcala 164, 28028 Madrid, Spain
  • Email: madrid@atipicohotels.com
  • Phone: +34 691 75 27 95